Case Studies

National Defence Organization

Clients
Who Mindef
What Automated mass mobilization for the joint military forces – army, navy and air force
Where An Asian Nation

Military Preparedness and Operational Readiness for National Security

One giant step towards enabling sophisticated mobilization processes via automation for thousands of military personnel

National Security Is Always One of Top National Priorities for Any Country

For any country in today’s hostile environment with terrorism, national security is always any nation’s top priorities. As a result, military personnel and reservist, who are the mainstays of that national defense force, must be well prepared with regular trainings, exercises and drills.

This means thousands of military personnel must be mobilized on a regular basis for such call-ups to ensure the necessary preparedness. Furthermore, they must be mobilized systematically for mobilization exercises with the necessary cascading and escalation processes in order to achieve operational readiness.

More importantly without fail, they must be mobilized reliably in a scalable manner in response to events of national security needs.

These mobilization processes can be grouped respectively into 2 categories: (a) Electronic Call-up and (b) Electronic Mobilization.

As each mobilization process is a complex task, the solution requires a robust rule engine that can define complex rules and processes. This is provisioned by the Mobilization and Delivery Platforms from Hello Technology.

Electronic Call-up

A Military personnel may be recalled for various activities and exercises:

  • • In-Camp Training
  • • Upgrading Courses
  • • Mobilization
  • • Individual Physical Proficiency Test
  • • Seminar/Workplan Briefings
  • • Medical reviews

Electronic Mobilization

The solution provided to support the silent mode of mobilization where a military personnel can be contacted as follows:

  • •
    Primary Means - telephone (home, office or mobile phone), pager or facsimile
  • •
    Secondary Means - Personal contact. Mobilization Orders (for actual operations) or Mobilization Notice (for practices) will be served to the home address if the individual cannot be contacted through the primary means.

A good example of such electronic call-up can be found at the following publicly available website.

BENEFITS

National security is never too high a price to pay for. It is a must-have for any country to ensure the safety of its citizens.

The solution provided can help to provision a more efficient and effective way to automate the mobilization processes for military personnel and reservist both in terms of time and cost.

It also improves on the quality of life for the military personnel and their family in performing their national duty. It also ensures a higher standard of discipline, training and preparedness for the military Personnel.

Far more importantly, it allows the nation to be equipped with a more rapid and reliable mobilization system. It creates the additional precious time cushion when it is necessary to respond to an actual national security emergency where it can make the difference between life and death.

Last but not least, while we all hope such system will not be required to be put in action, the deterrence effect of such system is not to be under-estimated.

Operation readiness

Operational readiness refers to the state in which the armed forces are able to transform itself from a disciplined and well-prepared force during peacetime to an effective fighting force during wartime. Military personnel contribute to this operational readiness by reporting immediately to the Mobilization Centre once they are mobilized.

Mobilization

The process which the armed forces or parts of them are brought to a state of readiness of conflict to meet a military threat.

This includes assembling and organizing personnel, formations, materials and supplies for active military services, as well as training.

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