Case Studies
Case studies
Choosing Hello Technology as their mass communications partner has made a tremendous difference in our customers.
Here are a few case studies:
DBS Bank innovates on new frontier with real-time customer relationships
Using Hello Technology's REALTIME platform, DBS Bank is able to scale and conduct hundreds of thousands of interactions (via SMS, email, fax, and pager) per month with their customers, allowing them to reach a large audience almost instantaneously and appropriately.
Fuji Xerox Asia achieves higher quality and lower cost with real-time customer care
Through a field force mobilization platform developed by Hello Technology, Fuji Xerox Asia was able to automate SMS-based processes, resulting in faster response time to customer service.
National defence organization heightens military preparedness and operational readiness
National security is always any nation's top priority. As a result, military personnel and reservist, who are the mainstays of that national defense force, must be mobilized on a regular basis for regular trainings, exercises and drills. Hello Technology provided the Mobilization and Delivery Platforms to facilitate the mobilization process.
National Defence Organization case studies
Nokia innovates on using mobile phones to mobilize field sales force
Unleashing an innovative sales mobilization platform managed by Hello Technology has resulted in a 69 percent year on year increase in sales from 2004 Q1 to 2005 Q1 for Nokia Greater China.
Singapore Civil Defense Force automates complex mobilization processes
Hello Technology helped SCDF automate more than 10 complex mobilization scenarios, each of which has dozens of different processes and variables to monitor.
Singapore Civil Defence Force case studies